Data Processing Policy (Master English Version)

We are the company AC Mormoloc Consulting s.r.o., with our registered office at Korunní 2569/108, 101 00, Prague 10 – Vinohrady, Czech Republic.

• Identification number (IČO): 24044920
• File number: C 437585, maintained at the Municipal Court in Prague, Czech Republic.
• E-mail: gdpr@zlatasicilie.cz

We operate an e-shop on the websites https://www.zlatasicilie.cz, https://goldenes-sizilien.de, and https://goldenessizilien.de (hereinafter collectively "Website"). To sell our goods and operate our Website, we process certain personal data. The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, hereinafter "GDPR").

1. Purposes, Legal Bases, and Retention of Personal Data
2. Inquiries and Contact Forms

If you inquire about our products or services through our contact/inquiry forms or via e-mail, we process the data you provide (specifically: first name, last name, and e-mail address).

• Purpose: To communicate with you and handle your specific inquiries or contract arrangements.
• Legal Basis: Art. 6(1)(b) GDPR – measures prior to the conclusion of a contract at your request.
• Retention Period: If we do not establish further business cooperation, we will process your data for a maximum of 6 months from our last communication.

2. Purchase and Fulfillment of Orders

If you make a purchase in our e-shop, we process the data you fill in at checkout (specifically: name, billing and delivery address, e-mail address, phone number, and payment details).

• Purpose: To fulfill the purchase contract (deliver the goods, communicate order updates, and handle potential warranty claims) and to comply with legal tax and accounting obligations.
• Legal Basis:
• Art. 6(1)(b) GDPR – performance of a contract.
• Art. 6(1)(c) GDPR – compliance with legal obligations (specifically under accounting, tax, and consumer protection laws).
• Retention Period: We store transactional data for the duration of the delivery and statutory warranty periods. To fulfill accounting and tax obligations, we store invoices and related documents for a period of 10 years.

3. Newsletters and Direct Marketing (Existing Customers)

If you are an existing customer who has purchased goods from us, we may use your e-mail address to send you newsletter updates regarding similar products (such as olive oil), provided you did not opt out during the checkout process.

• Legal Basis: Art. 6(1)(f) GDPR (our legitimate interest in direct marketing) in conjunction with:
• Czech Law: Section 7(3) of Act No. 480/2004 Coll.
• German Law: Section 7(3) of the Act Against Unfair Competition (UWG).
• Opt-Out: You can object to this processing and unsubscribe from our newsletters at any time, completely free of charge, by clicking the unsubscribe link in any newsletter or by sending an e-mail to gdpr@zlatasicilie.cz.

1. Who Accesses Your Data? (Processors and Receivers)

Your data remains secure with us. However, we utilize trusted external partners (processors and independent controllers) who help us operate our e-shop and logistics. These include:

• E-shop Platform: Shoptet a.s. (operator of the e-commerce platform).
• Logistics & Fulfillment: Storagepoint s.r.o. (responsible for storage, packaging, and processing shipments and returns).
• Shipping Carriers: Zásilkovna (Packeta), DPD, GLS, PPL, Česká pošta, DHL (or other carrier selected during checkout).
• Payment Gateways: Shoptet Pay (or other secure payment gateway operators utilized on the Website).
• Marketing & Analytics Tools: Google LLC (Google Analytics, Google Ads, Google Workspace), Seznam.cz, a.s. (Sklik).

International Data Transfers: Some of our processors (specifically Google LLC) may store or process data in the United States. Such transfers are strictly secured under the EU-US Data Privacy Framework or standard contractual clauses approved by the European Commission.

III. Cookies

Our Website uses "cookies" (small text files saved on your device) to ensure basic site functions, analyze traffic, and personalize ads.

• Necessary Cookies: Essential for the basic technical operation of the e-shop (e.g., saving items in your shopping cart). They do not require your consent.
• Analytical Cookies: Track anonymous traffic statistics and user behavior (require your active consent).
• Marketing Cookies: Used to track your preferences and deliver highly relevant online advertisements (require your active consent).

You can manage, grant, or withdraw your cookie preferences at any time via the Cookie Consent Banner on our Website or directly through your web browser settings.

1. Your Rights under the GDPR

As a data subject, the GDPR grants you the following rights:

1. Right of Access: You can request information about what personal data we process about you.
2. Right to Rectification: You have the right to have inaccurate or incomplete data corrected.
3. Right to Erasure ("Right to be Forgotten"): You can request the deletion of your data if it is no longer needed or if the legal basis is gone (unless we have a legal obligation to keep it, such as for tax laws).
4. Right to Restriction of Processing: You can ask us to temporarily limit how we process your data.
5. Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.
6. Right to Object: You have the right to object to any processing based on our "legitimate interests" (such as direct marketing).
7. Right to File a Complaint: If you believe we are mishandling your data, you have the right to lodge a formal complaint with a supervisory authority:
• In the Czech Republic: The Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, web: www.uoou.cz.
• In Germany: You may contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) or your local state data protection authority (Landesdatenschutzbehörde).

Effective as of February 19, 2026.